Privacy Policy

Contractor Network Effective Date: October 11, 2026Last Updated: October 11, 20261. Introduction Contractor Network ("Contractor Network," "we," "us," or "our") respects your privacy and is committed to protecting the personal and business information you provide when accessing or using our website, platform, and related services (collectively, the "Services").This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, register for an account, purchase a membership, access construction project listings, submit information, or otherwise interact with our Services. Contractor Network is operated by a Canadian business and may serve contractors, construction companies, project owners, developers, and other users located in Canada, the United States, and other jurisdictions. By using our Services, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will obtain it in accordance with applicable law.2. Information We Collect We may collect the following categories of information. A. Account and Contact Information When you register for an account, subscribe to a membership, or contact us, we may collect: Full name and business name. Email address and telephone number. Business address and service area. Company website and professional profile information. Business type, trade, licenses, certifications, and areas of specialization. Account login credentials and account preferences. B. Membership and Payment Information When you purchase a membership or other paid service, we may collect information necessary to process and manage your transaction, including membership status, transaction records, billing details, invoices, and payment history. Payments may be processed by third-party payment providers. We generally do not store complete credit card numbers or security codes on our own systems. C. Project and Bidding Information Our Services may include construction projects, tender notices, bid opportunities, and related business information. We may collect, receive, organize, or display: Project descriptions, locations, timelines, and estimated budgets where available. Publicly available tender and procurement notices. Project information submitted by project owners, general contractors, developers, or other third parties. Bid deadlines, submission instructions, eligibility requirements, and contact details. Information you submit when expressing interest in, responding to, or bidding on a project. Users are responsible for ensuring that information they submit is accurate and that they are authorized to provide it. D. Publicly Available Information We may obtain business and project information from publicly accessible websites, government procurement portals, public tender databases, company websites, and other lawful sources. Where permitted by applicable law and the source's terms, we may organize, summarize, categorize, link to, or otherwise make such information available through our Services. Public availability does not necessarily mean that information is unrestricted. We will handle personal information in accordance with applicable privacy laws and respect applicable access restrictions and legal obligations. E. Technical and Usage Information When you use our website, we or our service providers may automatically collect certain technical information, including: IP address and approximate geographic location. Browser type, operating system, and device information. Pages visited, features used, and interactions with the platform. Referral URLs, access times, and diagnostic information. Cookies, session identifiers, and similar technologies. We use this information to maintain platform security, troubleshoot technical problems, understand usage patterns, and improve our Services.3. How We Use Information We may use collected information to: Create, authenticate, and manage user accounts. Provide access to project listings, tenders, and bidding opportunities. Process memberships, payments, renewals, cancellations, and refunds. Communicate account notices, service updates, project alerts, and support responses. Match contractors with potentially relevant projects and opportunities. Verify business information and investigate suspected fraud, abuse, or unauthorized access. Improve website functionality, search tools, project categorization, and user experience. Maintain records for accounting, tax, regulatory, and legal purposes. Enforce our Terms of Service and protect our rights, users, and platform. Send promotional communications where permitted by law and, where required, with your consent. We will not use personal information for purposes that are materially different from those described here without providing any notice or obtaining any consent required by law.4. How Project Information Is Obtained and Displayed Contractor Network may compile project opportunities from public sources and information submitted by third parties. We may display project details, source links, deadlines, locations, descriptions, and relevant contact information to eligible users, including paid members. Where appropriate, we may link users to the original project owner, procurement portal, tendering website, or other source for complete documentation and official submission instructions. Contractor Network is not necessarily the owner, originator, or contracting authority for every listed project. We do not guarantee that every listing is complete, current, accurate, authorized, or still open for bidding. We will review and respond to legitimate privacy, correction, and removal requests in accordance with applicable law. We may retain or display information where a lawful basis exists to do so.5. When We Share Information We do not sell personal information to third parties in exchange for money. However, we may disclose information in the following circumstances: A. Service Providers We may share necessary information with service providers that support our operations, including: Website hosting and cloud storage providers. Payment processing providers. Customer relationship management and email services. Analytics, security, and fraud-prevention providers. Customer support and technical service providers. These providers may process information on our behalf subject to applicable contractual and legal requirements. B. Other Platform Users Certain information may be visible to other users when necessary to operate the platform. For example, a contractor's business name, trade category, service area, or professional profile may be visible to other members if the platform offers a contractor directory. If you submit a bid or communicate with a project owner through the Services, the information you choose to provide may be shared with the relevant recipient. We will explain material public-profile or information-sharing features when they are introduced. C. Legal Requirements and Protection We may disclose information when we reasonably believe disclosure is necessary to: Comply with applicable law, regulation, court order, or lawful government request. Investigate suspected fraud, security incidents, or violations of our Terms of Service. Protect the rights, safety, property, or security of Contractor Network, our users, or others. D. Business Transactions Information may be transferred as part of a merger, financing, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable legal requirements. E. With Your Consent We may share information for other purposes where you have provided the necessary consent.6. Cookies and Similar Technologies Our website may use cookies, pixels, local storage, and similar technologies to: Keep users signed in. Remember preferences. Maintain security and prevent abuse. Measure website performance and usage. Support analytics and marketing, where applicable. You can manage cookies through your browser settings and, where provided, our cookie preference tools. Disabling certain cookies may affect website functionality. Where required by law, we will obtain consent before using non-essential cookies or similar technologies.7. Data Retention We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our Services, maintaining business records, resolving disputes, enforcing agreements, and meeting legal, tax, or accounting obligations. Retention periods vary depending on the nature of the information and the reason it was collected. When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to legal retention obligations and legitimate business requirements. Closing an account does not necessarily result in the immediate deletion of all information associated with it.8. Data Security We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse. Depending on the circumstances, safeguards may include access controls, authentication measures, secure connections, restricted permissions, and service-provider security requirements. No website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security, but we will respond to security incidents as required by applicable law.9. International Data Transfers Contractor Network operates from Canada and may serve users in other countries. Information may be processed or stored in Canada, the United States, or other jurisdictions where we or our service providers operate. Information processed outside your jurisdiction may be subject to the laws and lawful access requirements of that jurisdiction. We take reasonable steps to ensure that information handled by service providers is protected in accordance with applicable legal requirements.10. Your Privacy Rights Depending on your location and the applicable law, you may have rights to: Request access to personal information we hold about you. Request corrections to inaccurate or incomplete information. Request deletion of personal information, subject to applicable exceptions. Withdraw consent where processing is based on consent. Object to or restrict certain processing activities where legally available. Opt out of certain targeted advertising, sale, or sharing of personal information where applicable. Request information about how your personal information has been collected, used, or disclosed. Appeal certain privacy-related decisions where required by law. Canadian residents may have rights under applicable Canadian federal or provincial privacy legislation, including British Columbia's Personal Information Protection Act where applicable. Residents of certain U.S. states may have additional rights under their state privacy laws. The availability of particular rights depends on the applicable law and the circumstances. To submit a privacy request, contact us using the details in Section 15. We may need to verify your identity before fulfilling a request. We will respond within the time required by applicable law.11. Marketing Communications We may send service-related communications concerning accounts, memberships, billing, security, and platform operations. Where permitted by law, we may also send promotional emails about new features, membership offers, and construction opportunities. You can unsubscribe from promotional emails using the unsubscribe link in the message or by contacting us. Opting out of promotional communications will not prevent us from sending essential service or legal notices. We will comply with applicable Canadian anti-spam requirements and other relevant marketing laws.12. Children's Privacy Contractor Network is a business-to-business service intended for adults and businesses. It is not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us unlawfully, please contact us so that we can review the matter and take appropriate action.13. Third-Party Websites and Services Our platform may contain links to third-party websites, government procurement portals, tender platforms, payment providers, and other external services. We do not control the privacy practices, content, availability, or security of third-party websites. When you leave Contractor Network, the relevant third party's terms and privacy policy may apply. We encourage you to review the privacy policies of any third-party service you use.14. Changes to This Privacy Policy. We may update this Privacy Policy from time to time to reflect changes in our business, technology, Services, or legal obligations. The updated version will be posted on our website with a revised "Last Updated" date. Where required by law, we will provide additional notice or obtain consent for material changes. Your continued use of the Services after an update takes effect will be subject to applicable law and any consent requirements.15. Contact Us For questions, concerns, access requests, correction requests, or other privacy-related inquiries, please contact: Contractor Network via our Contact Page Please include "Privacy Request" in the subject line of your email so we can direct your inquiry appropriately. We will review privacy complaints and take reasonable steps to investigate and respond in accordance with applicable law.